A UK scheme that supports regions with high electricity distribution costs to prevent unfairly high consumer bills.
A process for resolving disputes outside of court through mediation, arbitration, or negotiation. The ADR Register lists approved bodies for energy-related dispute resolution.
A company that combines energy demand or generation from multiple businesses to participate in flexibility markets, such as demand-side response (DSR) or the Capacity Market.
The estimated annual gas consumption for a business site, used to calculate billing and manage supply agreements.
The maximum amount of electricity a business is permitted to use at a site, as agreed with the network operator.
Energy contracts that automatically renew if a business does not renegotiate or switch suppliers before the contract ends, often leading to higher rates.
B
A National Grid ESO tool for matching electricity supply with demand in real time. Businesses that generate or manage energy use flexibly can receive payments for helping balance the grid.
Charges that energy suppliers and generators pay National Grid ESO for balancing the electricity system.
A government framework simplifying energy tax and reporting schemes for businesses.
C
A UK scheme providing payments to electricity generators and demand-side response providers to ensure supply security during peak demand.
A former UK scheme requiring large businesses to report and pay for carbon emissions. Its responsibilities have now been integrated into the Climate Change Levy (CCL).
An environmental tax designed to encourage energy efficiency and reduce carbon emissions for UK businesses.
A long-term contract where businesses buy electricity directly from renewable energy generators at a fixed rate.
D
Responsible for processing and consolidating energy consumption data for billing and settlements.
A company that collects and validates meter readings for accurate energy billing.
Higher tariffs applied to businesses that have not agreed to a formal energy contract with a supplier.
A scheme where businesses voluntarily reduce or shift energy consumption during peak times in exchange for payments.
Charges paid by suppliers to Distribution Network Operators (DNOs) for using their networks to deliver electricity.
E
On-site electricity generation, such as solar panels or combined heat and power (CHP), which reduces reliance on the national grid.
A temporary UK government initiative that provided financial support to businesses during high wholesale energy prices.
A rating from A (most efficient) to G (least efficient) that indicates the energy efficiency of a commercial building.
A mandatory energy audit scheme for large UK businesses to identify energy-saving opportunities.
F
A former scheme paying businesses for generating renewable electricity. Replaced by the Smart Export Guarantee (SEG).
A strategy where businesses buy energy in smaller chunks instead of fixing rates for long contracts, potentially saving costs.
A legal requirement for energy suppliers to reveal the sources of electricity they supply (e.g., renewables, nuclear, fossil fuels).
G
National Grid ESO initiatives that allow businesses to adjust their energy use in real time and get paid for it.
A location where electricity is transferred from the transmission system to the distribution network.
A charge on energy bills funding biomethane (green gas) production to decarbonise UK gas networks.
H
A type of metering that records energy usage in 30-minute intervals, mandatory for certain large businesses.
A regulatory change requiring all electricity customers to be settled on a half-hourly basis for improved billing accuracy.
A system where heat is generated centrally and distributed to multiple buildings, often used in business parks.
I
A financial process ensuring that differences between contracted and actual energy consumption or generation are settled fairly.
Businesses with high energy consumption, often subject to bespoke contracts and additional regulations.
High-voltage cables connecting the UK to other countries’ electricity grids, allowing imports and exports of power.
L
A document authorizing an energy broker or consultant to act on a business’s behalf for energy procurement and management.
A metric showing how efficiently a business uses its electricity capacity. High load factors can lead to lower energy costs.
Initiatives that enable businesses to generate, store, and trade their own energy locally.
M
A company responsible for installing and maintaining commercial electricity meters.
Small-scale renewable energy production, such as solar or wind, helping businesses cut costs and carbon emissions.
A contract consolidating energy accounts for businesses with multiple locations, simplifying management and reducing costs.
N
The UK government’s plan to reduce carbon emissions to net zero by 2050, affecting business energy policies.
Additional charges on energy bills, including network charges, policy levies, and system balancing costs.
P
A regulation that moved certain non-half-hourly metered business customers to half-hourly settlements to improve billing accuracy.
Costs passed from network operators to businesses instead of being included in a fixed energy rate.
Higher rates applied during peak electricity demand hours, incentivizing businesses to shift usage to off-peak times.
R
A government policy requiring suppliers to source a set percentage of electricity from renewables.
A former scheme providing financial support for businesses using renewable heat technologies.
A procurement method where suppliers bid competitively to secure business energy contracts.
S
The financial reconciliation of energy generated and consumed to ensure accurate billing.
A scheme where energy suppliers pay businesses for exporting surplus renewable electricity to the grid.
T
An energy broker or consultant helping businesses secure energy contracts.
U
Energy use that does not require a meter, such as street lighting and traffic signals, billed based on estimated usage.
W
Fluctuations in energy prices due to market conditions, impacting business energy costs.
A government grant helping businesses install electric vehicle (EV) charging points.